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We welcome people with disabilities and our volunteer staff are always happy to assist if needed – please don’t be afraid to ask!
The Museum site is step-free.
However, our trolleybuses and motorbuses are historic vehicles. Unlike modern buses they weren’t built for easy access and most are unable to take wheelchair users. In 2023 we adapted a single deck trolleybus
to carry wheelchairs, using a portable lift for access; this trolleybus will be operated (subject to availability) at those events marked with a wheelchair symbol or described as “Accessible Weekend”.
For other open days we have portable steps to help boarding and our staff will give every assistance to less ambulant visitors who want to enjoy a ride and experience these magnificent vehicles.
To help you enjoy your visit, we have the following facilities:
- Reserved parking spaces for disabled persons near to our Reception building.
- Wheelchairs available for visitors to use.
- Level access to all buildings. (Please note, parts of our main depot building have uneven floors so we don’t allow any visitors in these areas.)
- Ramped kerbs at all crossing points
- Seating
- A disabled persons’ toilet equipped with changing bench:
The nearest Changing Places toilet is about 5 miles away, at Epworth Leisure Centre, Burnham Road, Epworth DN9 1BX.
Assistance dogs are welcome and allowed in all areas of the Museum.
If you have any questions or concerns, please get in touch, either by phone (please be prepared to leave a message) or by using our contact form.